| User | Comment |
|---|
Iseult  | | posted 11-Aug-2008 9:56am |
What did cashier do to get her yelled at? I mean, usually it's nothing, usually it's the customer that's being a dipcrap, but it's still nice to know. |
romkey  | | posted 11-Aug-2008 10:15am |
I don't think that "yelling" is included in any list of rights. If they have a problem with the cashier they should either talk about it calmly with the cashier or ask to speak to a manager. This is independent of whether there's a line behind them. |
| JessicaWoman99 | | posted 11-Aug-2008 10:37am |
Me myself i would "yell" back and tell them to shut the F up and get the hell out of here |
LindaH  | | posted 11-Aug-2008 10:45am |
Is the yelling holding up the line? If it's a brief yell, and a line just so happened to be there, then I wouldn't say it's inconveniencing much. I'd feel bad for the cashier, unless it was a personal issue unrelated to the store. Customers have a right to complain. I think it's pretty stupid for customers to yell about store/product issues though.
I was in a store once, and a guy came in and started yelling his head off at an employee. It was something about "Leave my family alone, stay away from my family, if I ever catch you near them..."
In that situation, I had no sympathy for the employee. I could see why the guy was yelling like that. |
Galomorro   | | posted 11-Aug-2008 10:58am |
It's not fair to people to have to wait in long lines. Every customer has a right to complain. I'd be annoyed that the store hasn't opened a checkout line. Though I'd feel bad for the poor overworked cashier, there's something hyper in me that will NOT stand to wait in line, usually, if I have any choice at all. So I'll just walk out. Usually at this kind of store I will have bought only a couple things anyway, so more or less put them back where I got them first. If it's a dire emergency -- like the cook (my neighbor) is waiting for a chicken on sale or something I'll force myself to stay -- or if I absolutely MUST mail something at a post office -- but I get antsy and dance about, wishing I'd brought a book, or if in a store search for a magazine to leaf thru. I've not heard anyone yell at this particular store but I have heard loud complaints and the guy left his stuff right on the counter, then walked out. And if I was really p*d off at the store when I got home, I'd complain about the store at one of those Internet complaint sites. |
Enheduanna  | | posted 11-Aug-2008 11:34am |
It depends on why they're yelling. Maybe the cashier punched them in the face. |
| Jody | | posted 11-Aug-2008 11:53am |
It depends on what triggered the behavior. If the cashier did something completely inappropriate, yelling might be the correct response. At a minimum, I'd attempt to find a manager if one wasn't already on the way over. |
Melf  | | posted 11-Aug-2008 12:09pm |
I think 'right' is a really wishy washy word. It seems to mean 'ability (whilst taking moral factors into consideration) or perhaps 'ability (with no obligation to use it). That might not apply in all situations, but I think it will do.
Here, I think the customer has a 'right' to complain just as much as if the other customers weren't there - but it might not be polite. I don't think it depends on the other people being there, or what the person is complaining about because I don't know how that warrants taking someone's 'right' away.
This is what I ended up doing in my Theology exam and I got myself in a right tangle. I need to have a think about it. |
| LJD | | posted 11-Aug-2008 12:17pm |
It is in bad taste to bawl out a clerk in front of others. The person should have gone to the manager in private, instead of making a total *A* out of him/herself, embarrassing the clerk, holding of the line of people, showing a total lack of respect for others. Sounds like the person really has a lack of self discipline. |
| LindaH | | (reply to Melf) posted 11-Aug-2008 12:47pm |
I think when people use "do they have the right" in questions like this, they really mean "is it justified".
Or at least, that's how I see it when I answer it. |
| bill | | (reply to LindaH) posted 11-Aug-2008 1:10pm |
It figures... I try to imitate your survey style, and I end up creating a survey that got a much higher rating than I'm used to.  |
| Iseult | | (reply to Galomorro) posted 11-Aug-2008 1:17pm |
I'm the same way. Unless I absolutely need something, or the deal is too good to miss out on, there is a very high chance I'll walk out of the store if I have to wait. Some of my buys are impulses and things I don't need, so when I get a chance to wait in line, I start thinking, and usually can't find a reason convincing enough that I really need what I'm trying to buy. |
| LindaH | | (reply to bill) posted 11-Aug-2008 3:32pm |
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| Cain | | posted 11-Aug-2008 3:52pm |
It's extremely inappropriate, I'd feel very bad for the cashier and if I felt like they weren't in control of the situation, I would probably intervene. |
| Galomorro | | (reply to Iseult) posted 11-Aug-2008 6:12pm |
Exactly. It makes you reconsider your purchases. I then think sometimes, well I can get it cheaper elsewhere and it's not really an emergency today, so why waste my time... So let the marketers who study consumer behavior chew on that for a while. Coupons sometimes slow things up a bit in regular supermarkets, I've noticed. Yeah, Whole Foods does take coupons, but the checkers there are more plentiful and the lines move faster -- at least in my experience. |
| they | | posted 11-Aug-2008 6:56pm |
This is not appropriate, I would feel bad for the cashier.
I might say something to the person... but I'd be more likely to hope my SO will say something... |
| kcthedog | | posted 12-Aug-2008 12:17am |
 It's not appropriate for someone to yell.
Right or wrong does not empower someone else to verbally abuse another person. |
| moviesnob | | posted 14-Aug-2008 10:03am |
It really depends on the situation and why the person is yelling. I do think the person could take it off-side with a manager, if possible. |
| Nitroeddy | | posted 17-Aug-2008 8:54am |
I would more than likely just leave whatever I had in my cart and leave the store. |
| Gomezy3k | | posted 17-Aug-2008 10:06am |
They need to find a manager and stop making an ass out of themselves. I hate people who waste time at checkout stands, making small talk, fishing in purses for money, etc. You need to get in, and get out of the way as soon as possible so I can pay and get out of the store..hate it when people waste my time... |
| rustygirl50 | | posted 19-Aug-2008 11:52am |
yes, calm the hell down and take it up with the management. . and get on with thy self. Your holding up the rest of us, and your embarrassing yourself. |
cloudhugger  | | posted 28-Aug-2008 4:51pm |
I'd be saying 'what the fudge?'. I would think it extrememly innappropriate. If I was close enough where I wouldn't have to yell, I would hope that I could say something like "that is innappropriate". The person yelling is not the boss. That is the bosses job, to yell at the cashier. The customer can yell at the boss, or the bosses boss, but the cashier..? Cmon, bullcrap. |
| cloudhugger | | (reply to Galomorro) posted 28-Aug-2008 10:57pm |
Does Whole Foods by you have the book "Truly Cultured" ? My friend wrote it, she said whole Foods picked it up and I was wondering if you had it over there.
If they don't....ask them for it. It would help her out and I don't think it would affect you in any way. |
| Galomorro |
Never heard of this book but will look for it. It sounds interesting just by the title. What's it about? I know with a title like that if I'd seen it in the library I would've picked it up. I love things to do with marketing and why people shop at certain places, etc. etc. but some are a bit dry. |
| cloudhugger | | (reply to Galomorro) posted 30-Aug-2008 9:14am |
The book is a 'cook book', but it debunkes alot of popular eating and nutrition facts as unfounded.She is very intelligent, has been around food for a long time. She knows her stuff! The book is about fermented foods, why they are good, and why other eating trends such as micro-(whtever that is), vegetarianism, certain diets, and lack of knowledge about what we eat is making our bodies not well. I told her I thought her and the book were Oprah material. But Whole Foods is a big deal! She puts alot of humor in the book as well. |
| Galomorro |
Cool. Like yogurt and kefir, I guess. |
| cloudhugger | | (reply to Galomorro) posted 30-Aug-2008 4:29pm |
Yes. |
| HMC35 |
This depends on the situation. I don't think yelling really solves much, but if there's a reason a customer is upset, then let him/her be. |
| Shrike |
I would also want a manager to come out and tell them to shut the hell up and leave the premises. |
