Survey Central
Sign On
Create Account

This Month's BestBest ActiveBest InactivePick a CreatorPick a CategoryAll
New SurveyRepliesUsersSearchChatForumFeedbackStatisticsCustomizeHelp


Last

Type Created Category Creator Sort Votes Hides Rating
multiple19-Jul-2008ethics/moralityLahdee Bronze Star Survey Creatorby votes38454.2%

  Is it rude to say "You're Welcome" when a customer thanks you for your service?

Do you think it is rude and unappreciative if you are shopping somewhere or you use a persons service and they respond to your "Thank-you" with a "You're welcome" instead of thanking you in return?

VotesAnswer
29No
3I have something else to say
1Yes
1Other

UserComment
they Survey Central SubscriberBronze Star Survey CreatorSurvey Qualifier
posted 20-Jul-2008 8:43am  

Um no.

Do you think it's completely insane to think that?
Cain
posted 20-Jul-2008 9:14am  

No, of course not.
Lahdee Bronze Star Survey Creator
(reply to they) posted 20-Jul-2008 10:06am  

> Um no.
>
> Do you think it's completely insane to think
> that?

I do think it's completely insane to think it's rude to say "You're Welcome". This survey was inspired by a post on Shreveport Rants and Raves (Craigslist) when someone said it "chaps her ass". I called her petty. *grin* *laughing out loud*
they Survey Central SubscriberBronze Star Survey CreatorSurvey Qualifier
(reply to Lahdee) posted 20-Jul-2008 10:27am  

That lady is a psycho. I work in customer service, have had training on phone etiquette, tone, conversational responses, etc..... "You're welcome" is perfectly fine... as in... "You are quite welcome to any help I can give you." It could also mean "No need to thank me - I gave you something you are entitled to".... I can't think of a meaning that would be negative in any way.
cloudhugger Survey Central SubscriberSilver Star Survey CreatorSurvey Qualifier
posted 20-Jul-2008 10:48am  

What!?
I think I would rather hear the story behind this question.
Lahdee Bronze Star Survey Creator
(reply to they) posted 20-Jul-2008 10:53am  

I really think she must be one of those people who demand or expect appreciation and recognition and probably is very control freakish. I think it's an insecurity thing.
She tried to explain and made herself sound more ridiculous. She thinks anyone who provides a service should thank the customer (for choosing them!) and if they don't thank, they must be ungrateful. Can you believe that? Sounds very narcissistic, to me.
Lahdee Bronze Star Survey Creator
posted 20-Jul-2008 11:02am  

My sister-in-law once went off on a McD's cashier because the bathrooms were out of order and her son had to pee. Yeah they train the lady ringing up your burger how to fix the plumbing. uh huh.
they Survey Central SubscriberBronze Star Survey CreatorSurvey Qualifier
(reply to Lahdee) posted 20-Jul-2008 11:11am  

At http://www.customerssuck.com, they call them "entitlement whores".

I think it's fitting.... and I deal with those types of jackasses on a daily basis.
Galomorro Bronze Star Survey CreatorGold Qualifier
posted 20-Jul-2008 11:25am  

No. It's all just automatic, polite small talk. Who cares?
Melf Survey Central SubscriberBronze Star Survey CreatorGold Qualifier
posted 20-Jul-2008 12:27pm  

Why would it be?
romkey Survey Central Gold Subscriber
posted 20-Jul-2008 12:35pm  

For myself, I don't care. I would think most people would think that it was rude not to say "you're welcome".
Enheduanna Survey Central Subscriber
posted 20-Jul-2008 12:45pm  

Not at all.
Lahdee Bronze Star Survey Creator
(reply to they) posted 20-Jul-2008 2:09pm  

I love that site!! *grin* *laughing out loud* Thanks for the link!
DTC2008
posted 20-Jul-2008 3:04pm  

also what's on others mind might make it to where they don't think sometimes.
DTC2008
posted 20-Jul-2008 3:10pm  

no. they may have alot of duties they have to accomplish before they go home for the day. they may normally say what you are trying to hear but sometimes it doesn't happen. then again you at least recieved a positive departing reply. also what's on others mind might make it to where they don't think sometimes.
gambler Double Gold Star Survey CreatorSurvey Qualifier
posted 20-Jul-2008 5:33pm  

No?..........I dont get why this would even be considered rude, or am I missing something?.. In my business place I say it all the time?
JessicaWoman99
posted 20-Jul-2008 10:34pm  

No it is not rude or just slap them in the face
penguin388
posted 20-Jul-2008 10:38pm  

No, how could it be rude? Unless the "TY" was said in a snotty or condescending tone and you are retaliating with the "ur welcome" the same way.
Pomeranian
posted 21-Jul-2008 3:07am  

omg. nope.
Matty Survey Central SubscriberGold Star Survey CreatorSurvey Qualifier
posted 21-Jul-2008 8:02am  

How would this be considered rude?
moviesnob Survey Central Subscriber
posted 21-Jul-2008 3:32pm  

When customers thank me, I usually say "No problem" or "That's why I'm here" or something like that. I've never used "You're welcome" in that context. While I don't feel it's rude, I don't feel it's appropriate in that situation.
Danger
posted 22-Jul-2008 3:06pm  

I don't think it's rude, but I think a "no problem" or a "thank you" would be more appropriate.
Iseult Silver Star Survey Creator
posted 24-Jul-2008 5:37pm  

No.
jindalmeenakshi9
posted 3-Aug-2008 8:49am  

the response is appropriate !!
laurenk1
posted 3-Aug-2008 8:09pm  

There are still being polite by saying you're welcome...they have nothing to thank me for
JohnCD
posted 9-Aug-2008 2:32pm  

No, of course not. How could anyone consider this being rude?
justjulie
posted 16-Aug-2008 3:41pm  

no...not at all.
in fact i would prolly respond w/ "Your welcome and thank you!"
HMC35
posted 3-Sep-2008 7:03am  

I've never really thought about it. I don't say "You're welcome" though, I always say "Thank you" right back. Makes more sense, anyway.
IamJohn New User
posted 27-Oct-2008 12:38pm  

Not in the slightest, "You're welcome" seems like the more appropriate response.



If you'd like to vote and/or comment on this survey, please Sign On.

 
Link this survey: http://surveycentral.org/survey/29550.html

Hits: 1 today (275 in the last 30 days)

Google Search:


This Month's BestBest ActiveBest InactivePick a CreatorPick a CategoryAll
New SurveyRepliesUsersSearchChatForumFeedbackStatisticsCustomizeHelp


Copyright © 1996-2008 Kenyon Hill LLC. All rights reserved.
Advertise on this site - Take our Poll - Privacy Statement - Subscribe - Donate - RSS RSS Feed