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What is the proper etiquette for closing a call, to take a call waiting?




 

UserComment
bill Survey Central Gold Subscriber Double Gold Star Survey Creator This user is on the site NOW (25 seconds ago)
posted 16-Sep-2006 9:27pm  
There is no polite way to use call waiting. The proper etiquette is to disable it.
bill Survey Central Gold Subscriber Double Gold Star Survey Creator This user is on the site NOW (25 seconds ago)
posted 16-Sep-2006 9:28pm  
Oh, crap, I hate being first on a survey! I feel so exposed up here, all along... and now everyone is going to read my comment and think I'm some kind of phone Nazi.
bill Survey Central Gold Subscriber Double Gold Star Survey Creator This user is on the site NOW (25 seconds ago)
posted 16-Sep-2006 9:29pm  
double crap, now I'm second too and probably third.
clare
posted 16-Sep-2006 9:32pm  
I don't know if there is a proper etiquette for this or not. My landline (which I don't use that much) has call waiting, but I rarely use it.
Enigma
posted 16-Sep-2006 9:36pm  
You are basically dumping on the person you are talking to for a potentially "better" call which is totally rude and insulting. I think if you get a call beeping through and you are waiting for a call you should say "excuse me, I'll have to call you back" and then do so. If you are not expecting a call it is rude to give the person you are talking to the bums rush. Besides that, what the hell is the hurry? Call whoever is on the line back after you finish your conversation.
LindaH Survey Central Gold Subscriber Bronze Star Survey Creator Survey Qualifier
posted 16-Sep-2006 10:11pm  
I only do that if I'm expecting a call.
RGirl
posted 16-Sep-2006 10:26pm  
We have it but I don't spend much time on the phone so I don't pay attention to it. I think it is rude. If I had to I guess I'd say, 'Can you hold on a second there's another call.' And then come back and say, 'I'm going to have to let you go, I have to take this call.'
LJD Survey Qualifier
posted 16-Sep-2006 11:01pm  
One moment please...
hypersky
posted 16-Sep-2006 11:13pm  
"I gotta hang up. Someone way more interesting is on the other line."

"Gotta go. I got a call on the other line from someone I might actually end up having sex with."

"Wrap it up; God's on the other line."

"I hafta hang up. I gotta take a dump."
Amanda
posted 17-Sep-2006 12:07am  
I have no idea. The only time I answer another call is if I'm waiting on a call from someone or Caleb's not with me and who he's with is calling in. If that happens, I'll tell the first person I've got to take this call and I'll call them back. Otherwise, I'll let the second call go to voice mail and I'll call them back when I'm finished with the first call.
kirst
posted 17-Sep-2006 1:04am  
Are you asking about ending a regular call? Or about seeing who else is calling you?

I'm not a fan of call waiting. However, I would expect the proper etiquette would be, "Please hold for a minute. I have a call on the other line." Then you should briefly talk to the person on call waiting and tell them that you will call them back soon. Then return to your first call. If you MUST take the second call (there should be a very good reason for this...like someone needs you at the emergency room or something), you should go back to the first person, apologize and end the call.

Dumping the first caller makes them seem unimportant and like the second caller is someone better and more interesting.
kirst
(reply to bill) posted 17-Sep-2006 1:06am  
Phone NAZI!!!

(Sorry, just fun to type that phrase.)
Enheduanna Survey Central Subscriber
posted 17-Sep-2006 1:41am  
I just wait for a pause in the conversation and ask the person to hang on a minute while I take another call. If it's a situation where I can't figure out the right etiquette for it, I take that as an indicator that it's more appropriate to ignore the call waiting. If it's that important, they'll call back, or if I'm on my cell phone, they can leave a message.
cloudhugger Bronze Star Survey Creator
posted 17-Sep-2006 1:51am  
It depends on whom you are speaking to at the time, and whom the call coming in is.
cloudhugger Bronze Star Survey Creator
(reply to bill) posted 17-Sep-2006 1:55am  
> Oh, crap, I hate being first on a survey! I feel
> so exposed up here, all along... and now everyone
> is going to read my comment and think I'm some
> kind of phone Nazi.

First time I saw it, I thought you said phony nazi. Really exposed, I say.
LJD Survey Qualifier
posted 17-Sep-2006 3:17am  
Sorry I misunderstood the question with my first reply. I wouldn't close my call except if the call waiting was an important call, short or long distance. I'd explain to my party that there was an important call waiting, and that I would call them back when finished.
Zang
posted 17-Sep-2006 3:18am  
1. Just ignore it.
2. If you really must take the call, say something like "Sorry call waiting it's important" and try to keep it brief.
3. Probably better than that is "Sorry, emergency I'll call you right back."
Zang
(reply to bill) posted 17-Sep-2006 3:19am  
 * laughing out loud *
ultamate
posted 17-Sep-2006 3:52am  
I ask them if they can hold on because I have another call.
ultamate
(reply to bill) posted 17-Sep-2006 3:52am  
> There is no polite way to use call waiting. The
> proper etiquette is to disable it.

You can do that? How?
ultamate
(reply to bill) posted 17-Sep-2006 3:59am  
 * rolls eyes * I can see up your skirt from down here. If you would wear some underwear you might not feel so exposed.  * rolls eyes *  * wink *
ROCKMAN
posted 17-Sep-2006 8:57am  
I usually say "hold on a moment" or "let me call you right back".
bill Survey Central Gold Subscriber Double Gold Star Survey Creator This user is on the site NOW (25 seconds ago)
(reply to kirst) posted 17-Sep-2006 1:12pm  
 * smile *
bill Survey Central Gold Subscriber Double Gold Star Survey Creator This user is on the site NOW (25 seconds ago)
(reply to ultamate) posted 17-Sep-2006 1:13pm  
*70
they Bronze Star Survey Creator Survey Qualifier This user is on the site NOW (35 seconds ago)
posted 17-Sep-2006 5:16pm  
hey, hold on a sec.
ausfox
posted 17-Sep-2006 11:34pm  
Who knows? I would say 'gotta go!'
judgescratch
posted 18-Sep-2006 7:52am  
Bill's cute.
Jody Bronze Star Survey Creator Survey Qualifier
posted 19-Sep-2006 3:20pm  
Pardon me, another call is coming through and I need to see who it is. Could you please hold a moment?
or
Pardon me, I need to take another call. Could I call you back later?
autumnlight
posted 20-Sep-2006 2:40pm  
There's someone trying to call me, I'll call you back later.
Biggles Bronze Star Survey Creator Gold Qualifier
posted 22-Sep-2006 11:40am  
When speaking to who? In business it would be best to wind up the call without mentioning the other call but if I was talking to a friend I would probably say I needed to take another call and could I ring them back shortly.
Biggles Bronze Star Survey Creator Gold Qualifier
posted 22-Sep-2006 11:44am  
I'm surprised how many people think it is rude to take another call. I can only assume that most people don't expect to ever get important calls. I grew up in a house where my father might need to be contacted by work to go in and potentially save somebody's lfe. We didn't have call waiting back then (nor do we now), but if we had we would have been wrong to ignore an incoming call.

Now I live in a shared house - I don't know what kind of important phone calls my housemates might be expecting so what right do I have to ignore their calls? Not that we have call waiting...has it even made it to the UK?
JessicaWoman99
posted 23-Sep-2006 5:15pm  
Goodbye" and please' do not call me back ok???????????????
JessicaWoman99
(reply to kirst) posted 23-Sep-2006 5:17pm  
> Phone NAZI!!!
>
> (Sorry, just fun to type that phrase.)

Sure why not' and tell them Goodbye and just hang up or wrong number, shame on me?
JessicaWoman99
(reply to autumnlight) posted 23-Sep-2006 5:18pm  
> There's someone trying to call me, I'll call you back later.

Who' calling me please??'
JessicaWoman99
(reply to judgescratch) posted 23-Sep-2006 5:20pm  
> Bill's cute.

Yes he is the cutest man here on Survey Central
JessicaWoman99
(reply to judgescratch) posted 23-Sep-2006 5:20pm  
And very handsome as well
judgescratch
posted 25-Sep-2006 7:40am  
 * smile *
annagreen
posted 25-Sep-2006 2:30pm  
I don't use call waiting.
deedeedee
posted 2-Nov-2006 9:57am  
I have call waiting, but I can't remember the last time I had to use it. It's rare when I get two phone calls at the same time. I don't think there are any set rules or polite way to close one of the calls, but sometimes you have to take one call over the other.
prospero
posted 3-Nov-2006 12:33am  
I don't know.
kitti723
posted 5-Nov-2006 8:55am  
The polite way to handle it is to say, "I have another call coming in. Can you hold?"
patarnone
posted 28-Nov-2006 2:27pm  
Honesty.

I ask them to hold on because this is a business phone for Alice and there's an incoming call. I also tell them if I accidentally cut them off, I'll call back.
krazykatlady
posted 28-May-2007 3:40am  
I'm pretty certain call waiting isn't one of my phone features.
darkshadowsseeker
posted 14-Jul-2007 6:41am  
We don't have call waiting or any other special features on our landline since we basically have it for my son's Tivo. I don't know if my cell phone has call waiting or not. If it does, I'm not aware of it.
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