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multiple24-Aug-2005opinioniwish40 by votes55654.0%

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When moving, if you use a Moving company and damage is done to your stuff do you think they should either replace it or give you the value for it?..

When we moved we had the option to buy Mover insurance, which we didn't. because it's expensive.
My printer was Damaged, it cost $120.00 in the store, but they only gave me $25.00
A friend of ours used the same company and had $6000.00 worth of damage and they only gave him a check for $250.00 he also did not buy Mover Insurance.



VotesAnswer
14No, they shouldn't (full value)....You have the option to buy Movers ins.
10Yes, they should replace it (full value)....it's in their care.
10I'll move my own stuff....thank you!
6Other.
2Mover Insurance is a rip-off.
1What's Mover insurance?
1I've never moved.
0I work for a Moving Company..here's what you need to know.

UserComment
iamdonte
posted 24-Aug-2005 10:32pm  
If you want full value, then I suppose you need to pay for it with the insurance. They are up front on the amount that you will get if you don't. I don't think they are hiding anything.

This, however, is one of the reasons I am making many 700 mile trips to NC carrying loads that I do not want to entrust to movers. I'm carrying anything and everything valuable.
romkey Survey Central Gold Subscriber
posted 24-Aug-2005 11:20pm  
There are two things to watch out for when purchasing moving insurance.

The first is the deductible - it's likely that the deductible is high enough that small items (the most likely to be broken) would be of lesser value than the deductible.

The second is that they'll probably pay you the current value of the item, not the replacement value.

I wouldn't bother. I'd just expect that, hey, you're moving, it's not unlikely that something will be damaged in the course of moving it. If there's negligence or a pattern of damage then I'd say there's a problem; if one small thing gets broken, it's not too suprising.

If however I had $6000 in damages then whether or not I had mover's insurance, I'd try to get them to pay for it, and if they refused, I'd get a good attorney.
ROCKMAN
posted 25-Aug-2005 6:14am  
I've always moved my own stuff.
I'm guessing you should have gotten the ins.
How much would it have been?
moonstone
posted 25-Aug-2005 6:58am  
it depends on what it is, obviously if it's some old cherished family heirloom that can't be replaced the least they could do would be give you a monetary replacement. if its something like you're printer, they should definitely
either buy you a new one or give you the money for a new one. on the other hand, if there was no insurance
bought, then they really aren't liable to reimburse
you in any way. insurance sucks.
judgescratch
posted 25-Aug-2005 8:10am  
Other.
You need to read the terms the company set up and comply. If buying insurance is the only way to truly protect the value of your stuff, then the two options are to either buy the insurance or use a moving company who has a set of terms which is more accomadating to your needs.

BTW, what was the cost of the insurance?
Jody Bronze Star Survey Creator Survey Qualifier
posted 25-Aug-2005 8:54am  
I think if you don't buy the insurance, you have to accept the risk that there might be damage and it won't be covered. I'm sure it was all spelled out in the paperwork you signed. The moving company I used a few years ago required at least minimal insurance, and it was very affordable ($60). Perhaps next time you could shop around for a company with lower insurance costs, or a company whose services cost less so you'd have additional money to cover insurance.
gambler Gold Star Survey Creator Gold Qualifier
posted 25-Aug-2005 9:13am  
No, they shouldn't (full value)....You have the option to buy Movers ins........... and which one of you used the movers 2nd?.......... Not buying it AFTER they damaged your friends stuff was stupid, no?.its the nature of the business, thats why they offer it.
Zang
posted 25-Aug-2005 10:49am  
I've never used a moving company. I used to do moves as part of a job I once had, but we didn't offer insurance and we never broke anything. We didn't pack the stuff either, so I suppose if something did get broken we would have denied responsibility.

It sounds to me like one of those "you pays your money - you take your chances" kind of situations. Considering the fact that the moving company is offering insurance and in both of the examples it wasn't used, you should count yourself lucky that they were willing to offer any renumeration at all.
cerealkiller Gold Star Survey Creator Gold Qualifier This user is on the site NOW (1 minute ago)
posted 25-Aug-2005 12:08pm  
I mentioned twice in Qual that the question and the answers don't match.

1. If you don't get insurance then it's your tough luck if something gets broken.

2. If they break something old they only owe you the depreciated value unless you buy full replacement insurance.

3. They have the option of repairing the item, replacing it or giving you cash.

4. Movers always break something.
Enheduanna Survey Central Subscriber
posted 25-Aug-2005 12:29pm  
If you didn't pay for the insurance, then I don't think they should have do pay any more than they paid.
teatree
(reply to cerealkiller) posted 25-Aug-2005 1:50pm  
Judging by her past surveys, it looks as though she doesn't pay much attention to suggestions that would improve her surveys.
cerealkiller Gold Star Survey Creator Gold Qualifier This user is on the site NOW (1 minute ago)
(reply to teatree) posted 25-Aug-2005 2:11pm  
Yeah, and she complained to bill in feedback and he seems to agree that it's okay to make mistakes and bad surveys. I've repeatedly stated I think this site is going downhill and the surveys getting worse but that's my opinion.
mve17
posted 25-Aug-2005 3:52pm  
thats insane, get insurance and get the full whack back..
TheSpanishFly
posted 25-Aug-2005 5:12pm  
me and my buddys do all the moving. do you know how much those frigin movers ask for?
teatree
(reply to cerealkiller) posted 25-Aug-2005 6:05pm  
To a certain extent, I agree.
they Bronze Star Survey Creator Survey Qualifier
posted 25-Aug-2005 7:42pm  
I move my own stuff... I've heard too many stories about this happening.
Irene007 Survey Central Subscriber Bronze Star Survey Creator
posted 26-Aug-2005 12:06am  
They shouldn't replace full value no more than an insurance company will replace your stolen car with a new one.

A used $120 printer is not worth more than $25.
LindaH Survey Central Gold Subscriber Bronze Star Survey Creator Survey Qualifier
posted 26-Aug-2005 1:10am  
I've never used a moving company. It's easier to hold friends and relatives accountable.  * wink *
gsummers
posted 26-Aug-2005 3:04pm  
Although I have never hired movers..I think if they damage something valuable they should replace it or give the customer at least some money for what its worth.. thats an off the cuff answer but thats my reaction to that.
gsummers
posted 26-Aug-2005 3:23pm  
yes..me too.. friends and family, much easier to blame.. good answer.  * smile *
freebird
posted 26-Aug-2005 5:54pm  
moving companies are always screwing up. I move everything myself. As a matter of fact, I just had an interview in my hometown and may be moving back. I will definitely move my own crap.
Dino
posted 26-Aug-2005 7:00pm  
What about wear and tear on a product? It must be very frustrating though. That's why they have mover insurance.
ROCKMAN
(reply to LindaH) posted 28-Aug-2005 12:01pm  
> I've never used a moving company. It's easier
> to hold friends and relatives accountable.
>  * wink *

I help move some things for a friend of mine a couple years ago and broke his mower. I bought him a new one, even a better one then he had. Also his mower was a couple years old. I probably should have went to a yard sale and got him one but I'm to damn nice I guess.
LindaH Survey Central Gold Subscriber Bronze Star Survey Creator Survey Qualifier
(reply to ROCKMAN) posted 28-Aug-2005 12:23pm  
I'll call you if I ever move.  * wink *
ROCKMAN
(reply to LindaH) posted 28-Aug-2005 12:39pm  
I get asked all the time to help someone move and truthfully I'm about done helping everyone. I bet I get asked every other week to move or haul something. I have to much of my own stuff to do.
LindaH Survey Central Gold Subscriber Bronze Star Survey Creator Survey Qualifier
(reply to ROCKMAN) posted 28-Aug-2005 12:41pm  
But....... what if I want you to break my computer?  * grin *
ROCKMAN
(reply to LindaH) posted 28-Aug-2005 12:46pm  
 * laughing out loud * Now I wasn't trying to break his mower. I can't even remember ever breaking anything else I've ever moved. It was purely an accident and I felt bad.
LindaH Survey Central Gold Subscriber Bronze Star Survey Creator Survey Qualifier
(reply to ROCKMAN) posted 28-Aug-2005 12:47pm  
oh well.  * wink *
ROCKMAN
(reply to LindaH) posted 28-Aug-2005 1:09pm  
I bet you could find someone local there who is careless enough to break it for you. Just remember to get the ins. and kick-em back a few bucks to break it for you. * wink *
LindaH Survey Central Gold Subscriber Bronze Star Survey Creator Survey Qualifier
(reply to ROCKMAN) posted 28-Aug-2005 1:13pm  
 * laughing out loud *
ROCKMAN
(reply to LindaH) posted 28-Aug-2005 1:33pm  
Just a thought!  * grin *

Got to get going and do some riding, my horse is out front waiting on me and some other friends are supposed to be here shortly.
patarnone
posted 28-Aug-2005 3:06pm  
Read the fine print. Limits of liability and all that rot. If you value your stuff, pay to have it arrive safely.

Insurance seems a waste of money... until something goes wrong.
iwish40
(reply to gambler) posted 28-Aug-2005 11:26pm  
We used the Moving co. 1st. We didn't know that he used the same company until he got down here.
Also, the Moving company that got paid, left out the fact and it was not in there paperwork that they were not the actual moving company..they were only the Broker.
iwish40
(reply to cerealkiller) posted 28-Aug-2005 11:32pm  
Is all you do is whine and complain?...If this site is so "Down hill" then why don't you go and create your own survey site.
Seems to me that Bill did agree that your a pain in the ASS!
thevelvetcure
posted 29-Aug-2005 2:03am  
If you're entrusting someone else with your goods, you should have Ins.
cloudhugger Bronze Star Survey Creator
posted 29-Aug-2005 5:32pm  
I would think so, that they would be responsible. Doesn't seem like good business practices. Perhaps some moving companies do offer this, and that is what I would look for. Someone who takes responsiblity for their employees.
gambler Gold Star Survey Creator Gold Qualifier
(reply to iwish40) posted 29-Aug-2005 6:39pm  
Ah.......... i gotcha ya
autumnlight
posted 30-Aug-2005 5:28pm  
They should, but then you did get the option to get insurance. You should have just rented a van and moved it yourself and saved yourself a lot of money.
darkshadowsseeker
(reply to freebird) posted 6-Sep-2005 10:42pm  
Sent you an e-mail.
darkshadowsseeker
posted 6-Oct-2005 12:49am  
image Maria!  * smile *
freebird
posted 6-Oct-2005 9:01pm  
Thanks Kate. You always remember folks. Still moving. taking my time. Hubby's been sick. I need to email you. I haven't been feeling well but today is a good day. And with friends like you, who can't but feel great. Thanks  * love *
falkensmaze
posted 6-May-2007 12:13am  
After what happened to your friend you should have gotten mover's insurance. You have nobody to blame except yourself.
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