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Type Created Category Creator Sort Votes Hides Rating
multiple2-Jan-2008personal attributesthey Survey Central SubscriberBronze Star Survey CreatorSurvey Qualifierby votes41469.2%
 
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  What kind of customer are you?

When calling into a customer service call center, which customer personality best fits you?

After years of working in a call center atmosphere, I have developed a very scientific list of caller personalities. Please select all that apply to you.
Total Votes% of VotersFemale VotesMale Votes% of Female Votes% of Male VotesAverage AgeAnswer
1024.4%8230.8%18.2%32.4Nervous Nancy - I get nervous, and it reflects in the way I communicate.
512.2%4115.4%9.1%40.0dogy Betty - If the call center employee doesn't give me what I want, I give them a hard time.
2356.1%18569.2%45.5%38.5Polite Patricia - I speak when spoken to, I ask one question at a time, I listen to the responses, and I am friendly throughout the call.
37.3%217.7%9.1%52.0Rambling Robert - I speak to the call center employee like they are my friend; give them irrelevant personal information, ask about things like the weather and if they have kids.
37.3%217.7%9.1%31.7Freaky Freddy - I am crazy and/or on medication , and it reflects in the way I communicate.
12.4%1..3.8%....Crybaby Carol - I cry and beg and plead to get what I want.
..............ADD Anthony - I ask questions, and my mind wanders during the response to my questions.
12.4%1..3.8%....The Double-teaming Dillholes - I call in, while my husband/wife screams threats in the background and/or keeps taking the phone from me to scream at the call center employee as a form of intimidation.
24.9%113.8%9.1%..Lonely Lorna - I am lonely, so I call just to communicate with another human.
..............Deaf Debbie - I am deaf, so I scream at the call center employee to speak up over and over and over.
614.6%3311.5%27.3%38.3I am some other personality not mentioned here.
24.9%2..7.7%....I am just plain stupid, so I don't know which option to pick.
12.4%..1..9.1%..I don't know.
12.4%..1..9.1%..Other

Ratings
RatingTotalFemaleMaleAverage Age
Good1611540.2
Bad110N/A
No Opinion2215736.8
TypeNumber
Abstainers4
Male11
Female26

Qualifiers:
UserVoteComment
romkey Survey Central Gold Subscriberreasonable
posted 3-Jan-2008 10:02am    

 
Strider Survey Central Gold SubscriberGold Qualifierreasonable
posted 2-Jan-2008 10:34pm    

 
Galomorro Bronze Star Survey CreatorGold Qualifierreasonable
posted 2-Jan-2008 8:58pm    

 
Amanda reasonable
posted 2-Jan-2008 6:40pm    

 
JessicaWoman99 reasonable
posted 2-Jan-2008 5:37pm    

 
jettles Survey Central Subscriberreasonable
posted 2-Jan-2008 2:54pm    

 
they Survey Central SubscriberBronze Star Survey CreatorSurvey QualifierN/A
posted 2-Jan-2008 1:46pm    

Can you tell I'm bitter? This was really kind of a joke. I don't actually expect anyone to admit or realize that they suck. *winking raspberry*
Biggles reasonable
posted 2-Jan-2008 1:26pm    

 
FauxLo Survey Central Gold SubscriberBronze Star Survey Creatorreasonable
posted 2-Jan-2008 1:11pm    

 
LindaH Survey Central Gold SubscriberGold Star Survey CreatorSurvey Qualifierreasonable
posted 2-Jan-2008 12:48pm    

 
smurf reasonable
posted 2-Jan-2008 11:42am    

 


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